Shipping

EASTER SHIPPING

** For guaranteed delivery by GOOD FRIDAY please order by midnight on the following dates;
QLD, WA & NT – Thursday 26th March. 
VIC, NSW, SA & TAS – Thursday 2nd April.

** Our Big 200 gram Bunny is available for Pick Up Only. Due to it’s larger size, it is more fragile and will not travel as well during long transit. Therefore, it is not available to ship. It can be purchased online and picked up from our office in Bayswater, Melbourne.

** We want you to receive your Easter goodies in optimum condition, therefore we highly recommend you purchase a Hot Weather Protection pack for $5 at the checkout as we cannot take responsibility for heat-affected items otherwise. See more on our Hot Weather Protection pack here.

MELBOURNE METRO

We offer FREE Parcel Post delivery to the Melbourne Metro area if a minimum spend of $50 before shipping is reached. Automatically deducted at the checkout.

LOCAL PICK-UP

If you are based in Melbourne and wish to save on postage, a FREE ‘local pick-up’ option is available at the checkout. You can collect your online order from our office located at 30 Sydney Road Bayswater, Vic.  No minimum order amount required, only available to online purchases.

SHIPPING

All shipping costs are determined by metro and regional areas of each state, with the exception of Tasmania and Northern Territory that have the same charges state wide. See table below for cost and delivery time frame. Delivery time frames are business days and an estimation provided by Australia Post. If you do not receive your parcel within these time frames please contact us.

TRACK YOUR ORDER
You can track your order by entering the tracking number you were sent into the Australia Post website.

Melbourne$10 *Free for orders over $50*Up to 2 days
Sydney$102 to 3 days
Adelaide$122 to 3 days
Brisbane$153 to 4 days
Perth $205 to 6 days
Tasmania$153 to 4 days
Victoria$15Up to 4 days
NSW & ACT$153 to 4 days
South Australia$173 to 4 days
Queensland$205 to 6 days
Western Australia$255 to 8 days
Northern Territory$254 to 6 days
AN IMPORTANT NOTE FOR CHOCOLATE ORDERS DURING SUMMER

We want you to receive your goodies in premium condition, however our chocolates are extremely sensitive to heat. Please take the following measures for ordering chocolates during the months of October – April as we unfortunately cannot take responsibility for melted chocolate.

  • Purchase a Hot Weather Protection Pack for a small fee of $5. Available at the checkout.
  • We will not deliver to Australia Post parcel lockers due to the potential exposure to high temperatures.
  • Please ensure you provide us with an address where someone will be present to receive your order, for example your workplace.
  • We check the temperature of your area every day, if your city/suburb will be over 30 degrees, we may elect to hold off sending your order. In this case, we will email or phone you and notify when it will be sent.
  • We can not leave parcels that include chocolates at your front door, thus risking exposure to direct sunlight or high temperatures. Please ensure you provide us with an address where someone will be present to receive your order, for example your workplace. Otherwise, Australia Post will will take your order to your local GPO outlet.
  • We do not send chocolates to Northern Territory during these months, and has been advised so from Australia Post. Unfortunately only road transportation is available and parcels are exposured to the extreme conditions during transit.