Terms and Conditions
Welcome to our website.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Organic Times’s relationship with you in relation to this website.
The term ‘Organic Times’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 30 Sydney Road, Bayswater, Victoria, Australia. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice;
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law;
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements;
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions;
- All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website;
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence;
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s);
- You may not create a link to this website from another website or document without Organic Times’s prior written consent;
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
- All online claims must be made within 14 days of receiving order.
If purchasing Butter from our online store, you are agreeing to the following:
- Butter is not for individual sale and can only be purchased as a carton.
- Butter is only available for pick up from our Bayswater location and cannot be posted.
- When collecting Butter, please ensure you have a cooler bag with ice packs or esky to protect and keep your Butter cool during transit.
- Once the butter has left our premises, it is no longer the responsibility of Organic Times
The use of online promotional codes is subject to the following terms of use:
- All online promotional codes are a one-time use only;
- All online promotional codes cannot be used on shipping, already discounted items or in conjunction with any other offer;
- Promotional code discount is applied to the total amount of products purchased, this does not include shipping;
- All online promotional codes are valid for 3 months from date of receiving unless otherwise stated.
Free Chocolates Promotion
- Offer valid from 12pm Thursday 21st January to Thursday 28th January, or until stock runs out.
- Sample size chocolates vary from 60g to 70g and may be either Milk or Dark Chocolate.
- Samples will be distributed randomly, sorry no requests.
- Limit of 1 sample per order.
- No minimum order value required.
- Offer cannot be applied to previous purchases.
- Not redeemable for cash or credit.
Jenny B. –
Nicely packaged and arrived all in great condition
Ann Atherton –
It was a gift.
Ann Atherton –
It was a gift, they said it was enjoyable.
Ann M. –
Nathan FRIM –
Great service
Aimee –
Marcella –
Ordering is simple and delivery fast
MARIA GALLO –
Love it as usual 🙏
Brendon –
Perfect.
Anonymous –
Excellent service and delivery!
Nathan –
I love your products
Anonymous –
Easy to communicate with customer service and they responded quickly to my request.
Sharyn –
Easy to use, fast turnaround and the most amazing service.
Cassandra –
Organic Times are the best. I’ve been a customer for years and can not fault their service.
Barb L. –
Atish Charan –
Lisa B. –
Lyn –
Execellent
Nathan –
Well packaged and fast delivery
Kalli –
Phillip –
Gaye Richman –
Danii –
Jasmina O. –
Lisa –
Great prompt service even in lock down.
Sharyn –
An absolute pleasure to deal with this company.
Gray –
Natasha M. –
Easy to use website, fantastic customer service and quick delivery.
Clare –
Quick and efficient service
Annie M. –
So glad I found you! Local and ethically made.
Jane B. –
Aiden Parisi –
Next day!
Erica –
So easy
Matthew –
Customer service is extremely friendly and accomodating to customer needs. Very attentive and responsive.
Anonymous –
Heather Z. –
Sharyn –
Awesome company to deal with
Anonymous –
Easy to order, good communication and quick delivery – even during COVID-19!
Anonymous –
Mignon Walker –
Tracey Martin –
Took a bit longer than usual but not your fault
Anonymous –
Kate –
Elaine Harper –
High quality products delivered very quickly – remarkable delivery time considering the current enormous demand for online services. Thank you.
Briony Kokken –
Jenni –
Anonymous –
Matthew –
Very responsive and helpful customer service
Anonymous –
Anne H. –
Prompt delivery
Paul O’Connor –
Anonymous –
Gray S. –
Easy to order and reasonable delivery time.
Sherrie –
I love everything about Organic Times, and so do my customers – a beautiful website to visit, excellent quality, best service, and a magnificent range ~ Sherrie, Jaid Organics
Anonymous –
Anonymous –
Richard Harford –
Website simple and easy to follow. Delivery well before expected
Tanya Benita G. –
Easy to navigate online. Great service and I love that the parcel comes with a tracking number. Arrived quickly also. For my first online experience, it has been a positive one. Keep it up Organic Times! I feel happy that I can trust you and know that my goods are packed with respect and well presented and that says a lot to me that you care.
Denver Wanigasekera –
Gray –